Daleen Dimitriu

My Online Presence
www.myonlinepresence.co.za

What Does Your Company Do?

My Online Presence is a dynamic, energetic and innovative software development company based in Johannesburg. We specialise in creating the right custom software development services to companies of all sizes in South Africa and abroad. We provide services in business analysis, consulting, custom software development and maintenance of our custom developed systems. We are a team of highly skilled developers, with a detailed understanding of the latest technologies. Our focus is to design and develop systems of the highest quality to simplify complex business workflows to enable our customers to make their working environment more efficient.At My Online Presence, our clients are always our first priority. We specialise in building and developing Custom internal business solutions, Customer Relationship Management (CRM) software, Content Management Systems (CMS), Custom eCommerce solutions, iOS and Android Mobile Applications, as well as SMS and USSD services. Our applications and products are visually appealing, user-friendly, and will give your brand the push it needs to stand out. Whether you are a business looking for customised digital solutions or simply a consulting partner to advise you on your existing software, My Online Presence can be an independent software partner.

What is your Biggest Success?

We have had so many achievements during our 6 years in business. Our company turned 6 in May 2019, we have increased our revenue with each year in business, we employ 8 full-time staff members, have amazing South African and Australian clients who support us, receive the assistance from a mentor and know that our business and income is stable. Our biggest achievements, by far, was being awarded the National Small Business Champion in 2017 by the NSBC South African Small Business Awards as well as being recognised as a finalist in the CEO GLOBAL Pan African Awards in the ICT sector.

What has been your Biggest Hurdle?

Shortly after opening our doors, we started experiencing the challenges of owning a small business. The first 2 years were the hardest – cash flow issues, making sure salaries are paid on time, keeping accounting books up to date, tax payments, non-paying clients, and so much more. Most of these challenges don't ever go away, they just get harder as your business grows. However, the hardest hurdle to overcome is to never give up when things get hard and to keep going when you feel like you're failing.

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